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Welcome to Episteme Vintage. Below you'll find answers to the most common questions about our pieces, shipping, payments and returns. If you don't find what you're looking for, write to us at epistemevintage@gmail.com and we'll be happy to help.
Frequently Asked Questions
About Episteme VintageAuthentication & QualityShippingPaymentsReturns & RefundsOrders & Customer Service
What payment methods do you accept?
We accept PayPal (recommended — the smoothest checkout), credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, and bank transfer for purchases over €5,000 (please contact us before ordering).
Is paying on your website secure?
Yes. All payments are processed through PCI-compliant payment processors with end-to-end encryption. Episteme Vintage never sees, stores, or processes your card details — they go directly from your browser to the payment gateway.
Will I receive an invoice?
Yes. Every order generates an electronic invoice that we send to the email address on the order. If you need the invoice issued to a company or with a specific tax ID, just let us know at checkout or by email.
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