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Welcome to Episteme Vintage. Below you'll find answers to the most common questions about our pieces, shipping, payments and returns. If you don't find what you're looking for, write to us at epistemevintage@gmail.com and we'll be happy to help.
Frequently Asked Questions
About Episteme VintageAuthentication & QualityShippingPaymentsReturns & RefundsOrders & Customer Service
Can I reserve an item without buying it immediately?
For specific cases — for example, if you are waiting on a bank transfer, are coordinating a multi-item shipment, or are deciding between two pieces — we can hold an item for up to 48 hours. Email us at epistemevintage@gmail.com to coordinate.
Can I see the item in person before buying?
Episteme Vintage is an online-only operation, so we do not have a public showroom. However, for higher-value pieces we are happy to provide additional photographs, videos, video calls inspecting the item, or any other documentation you need to feel confident about your purchase. Just ask.
Can I order several items in the same shipment?
Yes. If you buy several items in the same order they ship together at a single shipping cost. If you have already placed an order and want to add another item, contact us within a few hours and we'll combine them before dispatch.
Do you accept commissions or sourcing requests?
Yes. If you are looking for a specific piece — a particular brand booklet, a dealer plaque, a watch reference — write to us at epistemevintage@gmail.com with the details. We have an extensive network of dealers, collectors and estate contacts across Europe, and we regularly source pieces on commission.
Do you buy memorabilia or vintage watches?
Yes. If you are looking to sell vintage watch memorabilia, vintage watches, dealer plaques, brand books or complete collections, send us a message with photos and a short description at epistemevintage@gmail.com. We respond to every offer within a few working days.
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