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Welcome to Episteme Vintage. Below you'll find answers to the most common questions about our pieces, shipping, payments and returns. If you don't find what you're looking for, write to us at epistemevintage@gmail.com and we'll be happy to help.
Frequently Asked Questions
About Episteme VintageAuthentication & QualityShippingPaymentsReturns & RefundsOrders & Customer Service
Are all the items on your website authentic?
Yes. Every single piece in our catalogue is hand-inspected and authenticated before it goes on sale. We have years of experience handling memorabilia from the major Swiss maisons and we know what to look for: print quality, materials, weight, fonts, embossing, period codes, and provenance. If a piece does not pass our authentication process, it does not reach our store.
How do you authenticate the items?
Our authentication relies on a combination of: physical inspection under magnification (printing technique, paper, ink relief, embossing depth), comparison against documented period references, materials and weight verification, and provenance tracking when available. For higher-value items we also document the chain of custody.
What condition are the items in?
Most of our pieces are vintage and have been carefully preserved over decades. Each product page describes the specific condition of that item. As a general rule: booklets, catalogues and brand books are in very good to excellent vintage condition; dealer plaques and display items in very good to excellent condition with any patina, marks or wear described and shown in the photos; boxes and cases in very good vintage condition with possible period wear in leather, wood and velvet; watches with condition described in detail per item, always specifying whether the watch has been serviced and when.
Do the items come with their original documentation?
It depends on the piece. Many of our booklets, certificates and catalogues are themselves the documentation that accompanied original watch purchases. For watches, we always indicate whether the lot includes the original box, papers, service history and other documentation.
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