We offer a 14-day return window from the date you receive the item, in line with European consumer rights (right of withdrawal). To be eligible for return, the item must be in the same condition you received it, all original packaging, documentation and accessories must be included, and the item must be sent back in protective packaging equivalent to ours. Return shipping costs are the responsibility of the buyer.

Write to us at epistemevintage@gmail.com within 14 days of receiving your order. We'll confirm the return address and walk you through the process. Please do not ship anything back without contacting us first — returns sent without prior coordination cannot be processed.

Once we receive the returned item and confirm it is in the same condition it was shipped in, we process the refund within 5 working days. The refund is issued to the same payment method you used for the purchase. Depending on your bank, it can take an additional 3–10 days to appear on your statement.

Contact us immediately at epistemevintage@gmail.com with photos of the package and the item as received. We'll open an insurance claim with the courier and either send a replacement (where possible) or issue a full refund including original shipping. Damage claims must be reported within 48 hours of delivery.

This will not happen — every piece is authenticated before sale. But in the unlikely event that any item is later proven to be inauthentic, we offer a full refund with no time limit, plus reimbursement of return shipping. Just contact us with the documentation supporting the claim.